Jim Welch
Engineering and Pre-Sales Solutions Leader
About
At DENSO, Bestmile, Ridecell, TomTom, and deCarta/Uber, I've recruited, mentored and led solutions engineering teams to deliver cloud native solutions that drive sales results. Primary focus areas include new mobility services (MaaS), autonomous mobility on demand, location based services (LBS) and fleet management/logistics.Work Experience
Head of Mobility Platform Services Architecture
Member of leadership team tasked with defining all operational support models, customer engagement processes, and associated monitoring metrics for SaaS mobility services platform.
Highlights
- Responsibility for launch of new mobility service initiatives in coordination with OEM partners and platform providers.
- Member of leadership team tasked with defining all operational support models, customer engagement processes, and associated monitoring metrics for SaaS mobility services platform.
Global Director Solutions Engineering
Global director of all pre-sales and launch activities focused on autonomous shuttle programs for public transit agencies/operators and private shared mobility services.
Highlights
- Successful launch of a high-growth, differentiated ride hailing mobility service
Senior Director Solutions Engineering
Grew and led a distributed pre-sales engineering team responsible for all technical aspects of pipeline sales opportunities. Acted as player-coach working with the complete end-to-end mobility solution provided by Ridecell - full stack and mobile environments
Highlights
- Defined, developed, and delivered the initial version of mobility management platform. Result: close of the contract with the highest profile company in the autonomous space today
Business Development Manager - Customer Success
Assigned to Uber Technologies account for identifying, qualifying, and leading customer account activities. Coordinated business and transition activities in conjunction with management and project teams.
Highlights
- Secured nearly $4M in forecasted 2016 revenue for TomTom’s location services product unit.
Senior Director Professional Services
Manage a combined team of internal project managers, offshore development resources, and third party contractors in specifying, designing, and delivering LBS solutions that leverage deCarta's products and services.
Highlights
- Coordinated the development and delivery of four private label personal navigation and connected navigation products to a leading consumer electronics retailer in the US. Result: Genesis of a new category of connected personal navigation device for a major US consumer electronics retailer.
- Spearheaded the pre-sales, solution architecture, and delivery of a mobile, online navigation application for the leading personal navigation provider in Europe. Result: Opened new partnerships and sales channels for the company.
CTO - Founder
Dublin, OH/Seattle, WA
CTO and founder of company providing fleet management and mobility applications to the transportation industry. Supervise the specification,development,testing,delivery and service of on-demand dispatch solutions.
Highlights
- Develop sales and distribution channels for wireless solutions through international divisions of Motorola, Inc. in Europe and the Pacific Rim. Result:launched products in seven international markets with more than 75,000 mobile subscribers.
- Successfully launched a suite of mobile messaging products in partnership with a major European carrier that leveraged location based services(LBS) and mobile payment services(m-payment).
- Coordinated the successful partnership among technology providers in the development of a mobility product for a major European transit agency.Result:Solution exceeded the requirements of all of the stakeholders.
Senior Software Engineer
Managed team in developing computer-aided dispatch applications for the transportation and utility industries. Responsible for product positioning, market analysis, and channel development.
Highlights
- Led the development of an Internet gateway to a leading private wireless network. Result: on-time delivery and industry adoption of this pioneering messaging gateway – one of the first wireless email delivery systems.
Surface Warfare Officer/Nuclear Engineering Officer
Technical manager and supervisor of nuclear propulsion plant operations, production work schedules and quality assurance programs.
Contact
Dublin, Ohio
US
+1-614-596-9141
Education
-
1982
1986United States Naval Academy
BS Computer Science
Annapolis, MD
Highlights- #1 graduate in major
- Top 5% of all graduates
-
2000
2002The Ohio State University Fisher College of Business
Masters Business Administration
Columbus, OH
Highlights- Entrepreneurship emphasis
Skills
Amazon Web Services (AWS)
Cloud Native Architecture
Software Development
Mobile Applications
Start-ups
Entrepreneurship
Telematics
Customer Success
Navigation Systems
node.js
Enterprise Software
Solution Selling
Integration
Military Leadership
SaaS
Location Based Services
Technical Project Leadership
Cross-functional Team Leadership
Professional Services
Geospatial
Agile Methodologies
Cloud Development
Product Management
Mobile Technology
Mobile Devices
GPS Applications
Management
Speaking
Texas Mobility Summit - 2019
Plenary sessions and presentation on Bestmile Service Design
Smart Columbus - Mobility Hackathon - 2018
Sponsor, speaking and mentoring
References
'...incredibly dedicated hard worker, outstanding technical professional and consummate professional.'
'...works exceedingly well with customers.'
'...would re-hire Jim in an instant.'
'...smart and creative great at engaging with customers.'
'...truly professional in all his interactions with colleagues and customers.
'...very good at everything I have seen him do.'
'...a tireless advocate for customers inside the company and a tactful representative of the company in front of them.'
'....a great technical leader.'
'...hands-on when needed and otherwise comfortable in delegating.'
'...would love to work with him again.'